About Us

PoliceAuctions.com, now with over 7 million members, was founded in 1999 by Vortal Group, Inc., 20 years ago.  In its early days, the site was a simple list of links to government auctions and other interesting websites. Over the years, the company developed it into the most comprehensive government auction data available on the Internet, with more listings and more accurate up-to-date government auction data than any other site on the web.  PoliceAuctions.com also has a robust non-government auction business with its $1 no reserve auctions, featuring items like certified diamond rings, collectibles like Mickey Mantle baseball cards, gold coins, and many other exciting auction opportunities.

in 2013, the company was renamed as Serrf Corp., reflecting a modernization of the culture and a revision to its mobile-first technology for its wholesale $1 auctions, bringing a superior auction experience to its users. These no reserve auctions feature bids that update real-time, with no need to refresh the page, making for a more exciting and natural auction environment. This, combined with a human-answering support line, industry-leading disclosures, and friendly customer service, makes buying through online auctions fast, easy, and reliable.

We have a policy of leave no customer behind, doing our best to achieve 100% customer satisfaction, responding in a timely manner to all customers who use the support form or call us by phone during support hours.  If users contact us after normal support hours, Monday through Friday, 8-4 Pacific Time, excluding holidays, we provide after-hours support, with targeted response times as little as 12 hours or less.

PoliceAuctions.com does a very high volume of business, with well over 150,000 auctions being held annually, over 2 million auctions in total.  Along the way, we've been rewarded with over 1 million Facebook likes and over 40,000 onsite testimonials, where users have posted testimonials about their auction experience with us and what it has meant for them.

PoliceAuctions.com is based in Costa Mesa, California, US, and services customers in the US, Canada, Australia, and many other countries.

For items purchased directly through the PoliceAuctions.com website, the company offers a 100% money-back guarantee on every item (not including shipping fees)  with a 7-day return policy. Users can bid with confidence knowing they will receive their item in a timely manner.

If you have any questions about specific items or membership policies, please feel free to contact us using the support form.  We typically reply within 12 hours.  Please login to your account and use the support form located in your settings menu.

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